Delete your Apex account
Apex provides a permanent account-deletion control inside the app.
Delete from Apex
- Sign in to Apex.
- Open Profile, then Settings.
- Choose Delete Account.
- Review the explanation, type DELETE, and confirm.
What is deleted
Deletion removes your Apex authentication identity, profile and onboarding information, workout plans and history, exercise sets, food and nutrition logs, weight and progress history, goals and preferences, Pex/player state, achievements and inventory, beta membership, waitlist entry, support/feedback records linked to your account, subscription record, and user-linked diagnostics or events stored by Apex.
Deleting your Apex account does not cancel an Apple App Store or Google Play subscription. Cancel it first from your device's subscription settings to avoid future renewal charges.
What may remain
Apex currently stores no user-uploaded files. Limited records may remain temporarily in encrypted provider backups or security logs, or where retention is necessary for fraud prevention, billing disputes, legal compliance, or enforcing agreements. Such information is not retained for ordinary product use and is removed or de-identified when no longer required.
Cannot access the app?
Email support@trainwithapex.net from the address on your Apex account. We will verify account ownership before acting. Never email your password.
Deletion cannot be undone. If deletion fails in the app, no local data is cleared and you can safely retry or contact support.